Return & Refund Policy
At Integria Business Consultancy, we value the trust you place in us and are committed to delivering high-quality services that meet your business needs.
Because our services are personalized, strategic, and time-based, we do not offer returns once work has been initiated or completed. However, we do provide the following assurances:
Service Satisfaction Guarantee
If you are not satisfied with the initial draft or output of a service (such as a curated plan, strategy, or design), you may request reasonable revisions within the agreed scope.
Refunds
Refund requests must be submitted within 7 days of payment.
Refunds will only be granted if no substantial work has been delivered or if services have not yet commenced.
Once a service has been initiated, fees paid are considered non-refundable.
Cancellations
Clients may cancel a service before work begins. In this case, a full refund will be issued.
For ongoing services (such as weekly or monthly retainers), cancellations require 7 days’ notice before the next billing cycle.
Exceptions
No refunds will be given for completed projects, approved outputs, or services already rendered.
Customized services (such as strategy creation, operations setup, or training programs) are non-refundable once delivered.
If you have any questions or concerns about this policy, please reach out to us at:
📧 admin@integriabusinessconsultancy.com
